andy kelk

Andy Kelk

Chief Information Officer

Professional Profile

  • Experienced IT executive with strong commercial, technical and people skills
  • Building a vision and strategy for building and sustaining a fast-growing online business
  • Managing substantial IT budgets with responsibility for delivering services and innovation to drive business value
  • Creating and leading a high performing team across multiple Asian countries
  • Integrating new acquisitions into existing businesses and realising operational improvements
  • Focusing on service, performance and availability in highly competitive environments
  • Architecting a solid, reliable and flexible platform to support business growth
  • Migrating from legacy hosting providers, leveraging virtualisation technology and working with cloud hosting providers
  • Dealing with all levels of the business from the board downwards to bring about the right results

Strategy, Vision, Budgeting, Change Management, Infrastructure and Operations, Agile Software Development, Web Development

Work Experience

June 2010 - Present

CIO

iProperty Group (formerly IPGA Ltd)


  • iProperty Group is the ASX-listed owner of Asia's No. 1 network of property portal sites under the iProperty umbrella brand (www.iproperty.com).
  • Key executive role bringing a wealth of IT experience to the boardroom table
  • Responsible for the group's IT portfolio including market-leading consumer websites, innovative b2b tools and internal IT assets
  • Leading a team of 50 IT staff located in four countries (Hong Kong, Singapore, Malaysia and Indonesia)
  • Transformation to Agile software development approaches and practices including continuous integration, automated testing, continuous improvement, limited work-in-progress and Kanban.
  • Working with the IT community in the APAC region to showcase the innovative and exciting approaches taken to running an IT business
  • Datacentre consolidation and deployment of website acceleration solution
  • Moving from a physical hosting environment to a virtualised datacentre and cloud hosting
  • Negotiating contracts and managing performance with multiple vendors
  • Implementing metrics, policies and processes to increase mean time between failure and reduce mean time to respond
  • Introducing elements of the ITIL suite to add structure to web operations

January 2007 - June 2010

Delivery Manager, Customer Experience

REA Group (realestate.com.au)


  • Key member of the IT leadership team, responsible for delivering new features and maintaining code on the group's customer-facing tools
  • Developing and implementing IT strategic direction and vision with other senior IT managers
  • Management of existing vendors, development of new partnerships
  • Member of the REA Group Senior Leadership Team, a key part of the business structure, liaising regularly with members of the Executive Leadership Team from IT, consumer marketing, customer marketing, sales & operations
  • Budgetary responsibility for major strategic projects
  • Focusing on delivering value to the rest of the business, our customers, consumers and shareholders
  • Managing an internal software development team through a major transition to Agile practices
  • Setting principles, guidelines and standards for the development team to ensure quality, repeatable practice
  • Driving technical, product and process innovation within the IT team. For example:
    • Rapid prototyping of new product features around map-based searching, content syndication and advanced user interactions
    • Implementing Kanban practices for the product maintenance and support team
    • Deploying visual build status indicators to highlight code quality
  • Regularly presenting new ideas, updates and developments to the IT team and wider organisation through town hall meetings and blog posts
  • Interviewing and hiring new staff

October 2001 - December 2006

Head of Integration

Venda


  • Founding member of the Venda technical team, building the company from a start-up to a global business with over 250 staff and operating more than 100 websites
  • Leading a team of developers to integrate the Venda SaaS eCommerce platform with client systems;
  • Pioneering the opening of Venda's wholly owned, offshore development facility in Thailand.
  • Leading a team of local developers in Thailand to create sites and integration modules using the Venda eCommerce platform.
  • Defining and implementing internal business processes to ensure quality and robustness of code
  • Interviewing and hiring new staff to join the growing Venda team
  • Development using Object Oriented Perl, SQL Databases, using Linux and Microsoft platforms
  • Defining and finding solutions to integration requirements
  • Developing standard interfaces for all data updates to Venda sites

November 1999 - October 2001

Applications Developer

Ask Jeeves (ask.com)


  • Key member of the initial UK business start-up team; part of a focused group responsible for building the search database for the site's successful March 2000 launch
  • Providing business intelligence to identify weaknesses in the core search offering
  • Scoping and building tools to improve operational efficiency; working closely with product managers to develop and implement best practices for developing the search database
  • Instigating and building a high-volume, scalable reporting solution to maximise relevancy and monetisation of the search database
  • Maintaining and optimising all databases within the company using Microsoft SQL Server
  • Interviewing and hiring new staff to continue developing the organisation

Education

Swinburne University of Technology

Diploma of Business, 2008

Birkbeck, University of London

MSc, Computer Science, 2003 - 2005

University of Leeds

Bachelor of Broadcasting, 1995 - 1999